Birmingham
Genting Hotel, Birmingham, UK
Location
Located at the Resorts World Birmingham complex (on the same grounds as Birmingham NEC, lies the Genting Hotel. The hotel is easily accessible from the M6 Motorway and once on the NEC Grounds, there is ample signage to direct you straight to Resorts World Birmingham.
The Car park is easily accessible through a security barrier and costs around £15 per night. The Genting Hotel offers guests booking a Suite, a complementary underground VIP spot within the cost of the room booking so you save on the £15 parking cost.
Within the complex, you will find many well known restaurants, shops and entertainment facilities such as Cineworld and Vortex Gaming Centre.
Amenities
The hotel offers 173 four star rooms and 9 five star rooms and suites to choose from. 2 meeting rooms boasting natural daylight and modern technology. This hotel also has the well known Santai Spa which is for over 18’s only. We travelled with a child so were unable to access the spa or swimming facilities which was a bit of a disappointment. They did however give us complementary £5 Vortex vouchers for the disappointment.
As soon as you enter the hotel lobby, there is an amazing scent that invites you in and you feel a touch of luxury straight away. We spoke to Management and found out this scent technology was custom made for the Genting Hotel. (White Jasmine) and not available to the general public.
So moving on to other amenities, you will find all the usual amenities you expect from a good 4* hotel.
- Electric vehicle charging station
- Free Internet
- Fitness Centre
- Bar / lounge
- Casino (over 18s only)
- Swimming pool (over 18s only)
- Santai Spa (over 18s only)
Value For Money
We paid £128 for a 1 night stay in a twin queen bed room. We were given the Peninsular Suite which was very nice and inviting. There are cheaper hotels and room rates available nearby but we believe this hotel offers a good value for money stay. The hotel feels a touch of class above the rest and therefore we were happy with the £128 rate we paid. We have taken some images of the suite so you get an idea of the rooms.
Service / Staff
The service is exactly what you would expect from a good 4*/5* hotel. The 24 hour concierge is always available for questions and help where needed.
Not being allowed into the swimming pool area as it is connected with the Spa and casino is a disappointment but the reception staff explained the reason and offered vouchers for the Vortex Gaming Centre which they didn’t have to do. This was a nice gesture and helped with the child’s disappointment to an extent. We had already told our child this may be the case after researching online before arriving so they were prepared for this scenario. We believe the hotel could offer a daily children’s admission slot (during off-peak hours obviously) which would help alleviate this issue but it doesn’t seem to be on the plan for them.
Lastly – Would we go back
YES. We believe this hotel offers good value for money, a great location and very good service. All in all, it was a great stay and we would recommend anyone visiting Birmingham to try out this hotel.
Birmingham
Clayton Hotel – Birmingham, UK
Expert Hotel Review – Clayton Hotel – Birmingham, UK
Location
The Clayton Hotel is located in Birmingham city centre. It is located within a 5 minute walk to Birmingham Bullring Shopping Centre and Grand Central. The location is ideal for anyone looking to spend the night in the heart of Birmingham City Centre. There are an array of restaurants and shops nearby within walking distance and lots of nightlife entertainment.
Parking is readily available nearby. We parked in the NCP Birmingham High Street which cost £11 and this can be paid at the hotel reception when checking out. The car park is located just a short walk from the hotel (around 3 minutes) the price is pretty good for Birmingham city centre. Just take the entry card at the barrier when entering the car park and the hotel staff will scan it on checkout. You then use this when exiting the car park.
Amenities
The hotel offers 218 rooms which are all what you would expect in a 4* hotel. Each room has its own en-suite and tea making facilities and are a good size for Birmingham. The rooms were clean and tidy and serviced well. There is a bar located on the first floor which can be accessed via the lifts or a staircase in reception. There is a hotel restaurant which serves good food and an outside smoking area within the lounge/bar area.
The hotel itself has a good feel to it. It does feel like a good 4* hotel. Reception was manned well with at least 3 people serving guests. check in / check out were pretty quick with no issues.
You will find all the usual amenities you expect from a good 4* hotel:
- Conference facilities
- Free Internet
- Bar / lounge
- Restaurant
- 24 hour reception
- Housekeeping / room service
- TV
- Tea/Coffee making facilities in the room
- Non-Smoking hotel
Value For Money
We paid £90 for a 1 night stay in the Deluxe King & Single room. This gave us 1 x King size bed plus a Single bed for a child. There are cheaper hotels and room rates available nearby but we believe this hotel offers a good value for money stay.
For the location, the £90 is good value for money we think. You can sometimes pick up rooms for around £75-£80.
Service / Staff
The service is exactly what you would expect from a good 4* hotel. The 24 hour concierge is always available for questions and help where needed. We had an issue with the Air con in our room so had to move rooms. We were given a free drink each at the hotel bar for our trouble. The room swap was all completed within 5 minutes. Good service from reception.
We asked a number of questions to see how knowledgeable the Reception staff were about the surrounding area and were pleasantly surprised with how friendly we were answered. We were also given their opinions on which restaurants to try which was great! They seemed to be able to answer each query with no issues and were professional and polite.
Lastly – Would we go back
YES.
We believe this hotel offers good value for money, a good location and very good service. All in all, it was a good stay and we would recommend anyone visiting Birmingham City Centre to give this hotel a try.
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