Location
Hilton London Metropole is conveniently located on Edgware Road, just 10 minutes walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre. There are also two Tube stations within a few minutes walking distance. Madame Tussauds is a 15 minute walk away and Hyde Park is ½ mile away. The walk is a good way of seeing all the shops and restaurants on Edgware Road.
Parking is available in the hotel underground carpark which has lift access to reception. The carpark is operated by Q-Park which can be pre booked on their website. Parking costs around £15 per night. You can enter/exit as often as you like during your stay. The parking spaces are tight so you’ll have to be good at manoeuvring in tight spaces!
Amenities
The hotel offers many types of rooms including Executive for those who don’t mind splashing the cash! Each room has its own en-suite and tea making facilities and are a generally a good size for London. The rooms were clean and tidy and serviced well. Guests who book an Executive Room also have access to the Executive lounge which offers complimentary snacks and drinks.
The hotel itself has a good feel to it. It does feel like a good 4* hotel. Reception was manned well with at least 5 people serving guests. check in / check out were pretty quick with no issues.
During our stay, refurbishment was underway on a section of the hotel but this did not interfere with our stay whatsoever. No noises or disturbances made their way to guest rooms which was pretty surprising! We are reliably informed this work is now complete.
You will find all the usual amenities you expect from a good 4* hotel:
- Conference facilities
- Free Internet
- Bar / lounge
- Restaurant
- 24 hour reception
- Housekeeping / room service
- TV
- Tea/Coffee making facilities in the room
- Non-Smoking hotel
- Executive Lounge
- Gym / Fitness Centre
- Non-Smoking hotel
Value For Money
We paid £224 for a 2 night stay in the 2 QUEEN BEDS SUPERIOR ROOM. This gave us 2 x Queen size beds. There are cheaper hotels and room rates available nearby but we believe this hotel offers a fairly good value for money stay. We have taken some images of the room so you get an idea of what they are like.
For the location, the £112 per night is fairly good value for money we think. You can sometimes pick up rooms for around £85-90 if you shop around. If you are a member of Hilton Honours, you can also grab some points for your account!
Service / Staff
The service from reception staff at check in was good. They gave us all the information we needed to have a good stay. They advised us on the on-going refurbishment work (Which we think should be advertised on their website when booking)
We asked a number of questions to see how knowledgeable the Reception staff were about the surrounding area and they seemed to be able to answer each query with no issues and were polite.
Lastly – Would we go back
YES.
We believe this hotel offers fairly good value for money, a good location and a good overall service. All in all, it was a good stay and we would recommend anyone visiting London to give this hotel a try.